How E-Mail Recipients Use Social Sharing Links - ClickZ

Social media "share" links generate clicks in e-mail campaigns for an average of 6.8 days, according to a study by Silverpop to be released on Wednesday.

The report found the links sometimes produce clicks for over 40 days after the original send. However, as with "traditional e-mail," the majority of clicks for e-mail messages shared via social networks occurred in the first two days. Eighteen percent of messages evaluated had viral activity for more than 2 weeks.

Dubbed "E-mails Gone Viral: Measuring 'Share-to-Social' Performance," Silverpop's report uses stats pulled from commercial messages incorporating "share" buttons for Facebook, Twitter, MySpace, Digg, etc. The Atlanta-based e-mail marketing services provider reviewed 562 campaigns. The messages were sent from 98 business-to-consumer companies and 16 business-to-business firms, totaling more than 54 million recipients.

More interesting data from this report:

  • Bebo, Delicious, LinkedIn and Reddit had higher rates of "share" clickthroughs
  • LinkedIn ranked fifth overall, but within the business-to-business category, 83% of the campaigns involved a click-through to LinkedIn
  • 83% of the emails sent as put the click-through button at the bottom of the email, but placement above or below the fold didn't much matter.
  • The emails that got shared the most included a brand name or a specific product in the subject line (instead of an offer, such as a discount)

About

I'm Shel Holtz, principal of Holtz Communication + Technology, consulting with organizations to enhance their online communications since 1996. I have more than 30 years of experience in organizational communication, including stints as corporate communications director at two Fortune 500 companies. I'm a founding fellow of the Society for New Communications Research (SNCR) and a fellow and Accredited Business Communicator through the International Association of Business Communicators (IABC).

I've written or co-written six books on communication, including "Public Relations on the Net," "Corporate Conversations," "Blogging for Business" and "Tactical Transparency."

Since January 2005, I have co-hosted the twice-weekly PR-focused podcast, "For Immediate Release," with my colleague and friend, Neville Hobson.

For information on consulting and speaking engagements, visit my website, www.holtz.com.

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