SharePoint implementations lack management plan

A new survey by AIIM (Association for Information and Image Management) finds that implementations of Microsoft SharePoint generally go ahead without a formal business plan, and with confusion about where and how it is to be used.

The online survey of 624 individual members of the AIIM community between May 6th and June 5th, 2010 found that SharePoint deployment is proceeding rapidly, with 22% of respondents reporting it to be in use by 100% of staff. This adoption rate is set to double by this time next year.

That's the good news.

The bad news is that many of these deployments are poorly thought out and implemented. Less than 50% of SharePoint implementations were subject to a formal business case, and only half of those required a financial justification. As a result, most did not have a management plan as to which of SharePoint's many features were to be used, and where.

This is a point Prescient Digital's Toby Ward has made repeatedly (including during a Webinar he conducted on Sharepoint for communicators). I've seen it again and again in organizations. Sharepoint is chosen as the platform for the intranet and is rolled out as an IT project with no regard for governance or management, turning it into a nightmare rather than a solution.

Sharepoint can be terrific for individual teams, but when it's adopted as the foundation for the entire intranet, considerable management effort is required. Deployment needs to be viewed as a knowledge-and-information initiative and managed that way.

Read the full article for even more points that support the need for a plan when you roll out SharePoint as a total intranet solution.

Comments (1)

Jul 16, 2010
blogmaster939 said...
SharePoint is an amazing application with a huge amount of business specific functionality of course but, there are three distinct security challenges with using SharePoint in the work place which creates a danger a lot of IT departments are not capable of addressing. But Palo Alto has written a really interesting and informative White paper http://bit.ly/dtsQb4 regarding how to identify these flaws in SharePoint and how they will affect their system. It also discusses the steps they can take to fix these challenges. Find out how to finally be able to use SharePoint at work again.

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About

I'm Shel Holtz, principal of Holtz Communication + Technology, consulting with organizations to enhance their online communications since 1996. I have more than 30 years of experience in organizational communication, including stints as corporate communications director at two Fortune 500 companies. I'm a founding fellow of the Society for New Communications Research (SNCR) and a fellow and Accredited Business Communicator through the International Association of Business Communicators (IABC).

I've written or co-written six books on communication, including "Public Relations on the Net," "Corporate Conversations," "Blogging for Business" and "Tactical Transparency."

Since January 2005, I have co-hosted the twice-weekly PR-focused podcast, "For Immediate Release," with my colleague and friend, Neville Hobson.

For information on consulting and speaking engagements, visit my website, www.holtz.com.