The coming importance of user-generated content

A study conducted by eMarketer in early 2009 found that the number of Internet users who consume user generated content and who create it will shoot up significantly in the next four years:

  • By 2013, nearly 155 million US Internet users will consume some type of content created by users, up almost 34% from 2008
  • The number of content creators will grow to 114.5 million by 2013, an almost 39% increase from 2008
  • By 2013, 51.8% of all US Internet users will be content creators, up from 42.8% in 2008

Most companies are not in the business of publishing content. But in order to compete on an internet that is increasingly participatory and social, both now and in the future, companies will need to work hard and smart when it comes to publishing useful content that both search engines and customers will love.

Interesting observations by Michelle Bowles on the role user-generated content will play in the coming years, particularly in search engine optimization.

About

I'm Shel Holtz, principal of Holtz Communication + Technology, consulting with organizations to enhance their online communications since 1996. I have more than 30 years of experience in organizational communication, including stints as corporate communications director at two Fortune 500 companies. I'm a founding fellow of the Society for New Communications Research (SNCR) and a fellow and Accredited Business Communicator through the International Association of Business Communicators (IABC).

I've written or co-written six books on communication, including "Public Relations on the Net," "Corporate Conversations," "Blogging for Business" and "Tactical Transparency."

Since January 2005, I have co-hosted the twice-weekly PR-focused podcast, "For Immediate Release," with my colleague and friend, Neville Hobson.

For information on consulting and speaking engagements, visit my website, www.holtz.com.

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